Privacy policy and processing of personal data in accordance with the provisions of European Regulation no. 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (GDPR), you have the following rights: right to information, right of access, right of rectification, right of opposition, right to not be subject to an individual decision, the right to restrict processing, the right to delete data (“right to be forgotten”), the right to data portability. For any requests you may have regarding the exercise of the rights mentioned above, you can send a notification with your request to [email protected]

You also have the right to address the competent authority for personal data protection (ANSPDCP – National Authority for Supervision and Protection of Personal Data), if you consider that your rights have been violated under Law no. 677/2001.


By accessing our website and providing us with any personal information, you consent to all personal data (name, surname, telephone number, address, e-mail, postal address – for courier deliveries) that you provide to us, to be processed by us in the manner and for the purposes described below in this privacy policy and in accordance with applicable laws and regulations regarding personal data.

Your agreement:

Your consent will be requested when completing a form on the website Without your consent, personal information may be collected and processed in cases established by law. We process your personal information only on the basis of your freely given consent by declaring your personal information when using the contact form.

What we use your personal data for:

We use your personal data to improve customer service, including answering your questions. This usually involves the use of certain personal contact information about the reason for your question (for example, order status, technical issue, software/service questions, complaints, general questions, etc.).

With your consent, we use personal data to provide you with information about products or services (for example, communications or marketing campaigns, promotions).

We use your personal data when you interact with the Falcon Courier profile on social networks, to communicate with you and to inform you about the latest news. You can learn more about how it works, the profile data we obtain about you, and how you can change the settings by reading the privacy notifications for that social network.

We also use website analytics tools (e.g. Google Analytics) to collect marketing information about how often you visit our site, the keywords used to find your website https: // and the pages viewed on our site.

We can collect information such as address, age, and gender. We may collect certain standard information such as IP address, browser type and language used, access times, and addresses accessed on the website.

Processing of personal information:

We store personal information collected in electronic format and use appropriate security procedures to prevent unauthorized persons from accessing personal data.

Storing personal information:

The personal information you have provided to us by filling in the contact form will be stored until you submit a request to delete the data from you.

Your access to personal information:

You are authorized to request at any time notification of what personal information we have stored in the database and to request the modification or deletion of all or some of your personal information.


You can send a notification with your request to [email protected]. If you make such a request, we will ask for your identity to be confirmed to prevent the unauthorized processing of your personal information.

Sending personal information to other recipients:

Your personal information will not be sent to other recipients unless you authorize us to do so.